Terms and Conditions
Last updated: July 10, 2026
Welcome to Scoop Machines. By accessing or using our website at scoopmachines.com and placing an order with us, you agree to be bound by the terms and conditions set forth below. Please read them carefully before using our site or making a purchase. If you do not agree with any part of these terms, you should not use our website or purchase our products.
1. About Us
Scoop Machines is an online retail store specializing in ice cream machines and kitchen accessories designed for ice cream preparation and serving. We operate at scoopmachines.com and ship exclusively within the United States. You may reach us at:
- Email: support@scoopmachines.com
- WhatsApp: +1 667-521-4684
- Mailing address: 1500 W Riffle St, Wasilla, AK 99654, United States
2. Eligibility
To place an order on Scoop Machines, you must be at least 18 years of age and a resident of the United States. By completing a purchase, you represent and warrant that you meet these requirements and that all information you provide is accurate, current, and complete.
3. Products and Availability
Scoop Machines offers ice cream makers, serving utensils, storage containers, and a variety of kitchen accessories tailored to the ice cream and frozen dessert niche. All product descriptions, images, and specifications are provided for informational purposes and are subject to change without prior notice.
We make every effort to display accurate product information; however, we do not warrant that product descriptions or other content on the site are error-free, complete, or current. In the event that a product is listed at an incorrect price or with incorrect information due to a typographical error, we reserve the right to refuse or cancel any orders placed for that product.
Product availability is not guaranteed. If an item you ordered becomes unavailable after your purchase, we will notify you promptly by email and offer you a full refund or, when possible, an alternative product of equivalent value.
4. Pricing and Taxes
All prices displayed on Scoop Machines are in U.S. dollars (USD). Prices are subject to change at any time without notice; however, the price charged for your order will be the price shown at the time you complete your checkout.
Sales tax may be applied to your order depending on the state to which your order is shipped, in accordance with applicable state and local tax laws. Any applicable sales tax will be calculated and clearly displayed during checkout before you finalize your purchase.
5. Orders and Payment
By submitting an order, you are making an offer to purchase the selected products at the stated price and terms. Scoop Machines reserves the right to accept or decline any order for any reason, including but not limited to product unavailability, suspected fraud, or errors in product or pricing information.
You will receive an order confirmation email once your order has been successfully placed. This confirmation does not constitute acceptance of your order; acceptance occurs when your order is shipped and a shipping confirmation is sent to you.
We accept the payment methods listed at checkout. By providing your payment information, you represent that you are authorized to use the selected payment method and you authorize Scoop Machines to charge the full amount of your order, including any applicable taxes and shipping fees.
All transactions are processed securely. We do not store your full payment card details on our servers.
6. Shipping and Delivery
Scoop Machines ships exclusively within the United States. Because our deliveries are domestic, no customs duties or import fees apply to your order.
We offer both free shipping options and paid shipping options depending on your order total, the items selected, and the delivery destination. All available shipping methods, their associated costs (if any), and estimated delivery timeframes are displayed clearly during checkout before you complete your purchase. You will be able to review and select your preferred shipping option prior to finalizing your order.
Delivery times are estimates and are not guaranteed. Scoop Machines is not responsible for delays caused by carriers, weather events, natural disasters, or other circumstances beyond our control. Once your order has been shipped, you will receive a confirmation email containing tracking information.
Risk of loss and title for products purchased from Scoop Machines pass to you upon our delivery of the items to the carrier. If your package appears to be lost or significantly delayed, please contact us at support@scoopmachines.com and we will work with the carrier to resolve the issue.
7. Returns and Refunds
Scoop Machines offers a customer-friendly return and refund policy. Full details, including eligibility conditions, the return process, and refund timelines, are described in our Return and Refund Policy, which is incorporated into these Terms and Conditions by reference.
8. Intellectual Property
All content on scoopmachines.com, including but not limited to text, graphics, logos, images, product descriptions, button icons, audio clips, digital downloads, and data compilations, is the property of Scoop Machines or its content suppliers and is protected by applicable United States and international intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to access and use this website for personal, non-commercial purposes only. You may not reproduce, distribute, modify, display, perform, republish, download, store, transmit, or create derivative works from any content on this site without our prior written consent.
Any unauthorized use of our intellectual property may violate copyright, trademark, and other applicable laws and could result in criminal or civil penalties.
9. User Conduct
When using our website, you agree not to:
- Use the site for any unlawful purpose or in violation of these Terms and Conditions;
- Attempt to gain unauthorized access to any portion of the site or any systems or networks connected to it;
- Transmit any harmful, offensive, defamatory, or otherwise objectionable content;
- Use automated tools such as bots, scrapers, or crawlers to collect data from the site without our express written permission;
- Interfere with or disrupt the integrity or performance of the website or its related services;
- Impersonate any person or entity or misrepresent your affiliation with any person or entity.
We reserve the right to terminate your access to the website at our sole discretion if we determine that you have violated any of these conditions.
10. Disclaimer of Warranties
The website and all products and services offered through it are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
Scoop Machines does not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components. We do not warrant the accuracy, completeness, or reliability of any content available on the site.
Some states do not allow the exclusion of implied warranties, so the above exclusions may not apply to you. In such cases, our warranties are limited to the greatest extent permitted by applicable law.
11. Limitation of Liability
To the maximum extent permitted by applicable law, Scoop Machines, its owners, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, goodwill, or other intangible losses, arising out of or in connection with your use of or inability to use the website or any products purchased through it.
In no event shall our total liability to you for all claims arising from or related to your use of the site or purchase of our products exceed the total amount you paid to Scoop Machines for the specific product or order giving rise to the claim.
12. Indemnification
You agree to indemnify, defend, and hold harmless Scoop Machines and its representatives from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of the website, your violation of these Terms and Conditions, or your infringement of any third-party rights.
13. Dispute Resolution
In the event of a dispute arising out of or relating to these Terms and Conditions or your use of the Scoop Machines website, we encourage you to first contact us directly at support@scoopmachines.com so that we may attempt to resolve the matter informally.
If we are unable to resolve a dispute informally, you and Scoop Machines agree that the dispute may be submitted to binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, or pursued in a small claims court of competent jurisdiction, at the option of the party bringing the claim.
You agree to waive any right to participate in a class action lawsuit or class-wide arbitration against Scoop Machines.
14. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Alaska and the applicable federal laws of the United States, without regard to conflict of law principles. To the extent that any dispute is not subject to arbitration, you consent to the exclusive jurisdiction of the state and federal courts located in Matanuska-Susitna Borough, Alaska.
15. Third-Party Links
Our website may contain links to third-party websites for your convenience and reference. These links do not constitute an endorsement by Scoop Machines of those websites or their content. We have no control over the content, privacy practices, or policies of third-party sites and accept no responsibility for them. We encourage you to review the terms and privacy policies of any third-party sites you visit.
16. Privacy
Your privacy matters to us. Our Privacy Policy explains how we collect, use, and protect your personal information in accordance with applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) where applicable. By using our website, you acknowledge and agree to the practices described in our Privacy Policy.
17. Changes to These Terms
Scoop Machines reserves the right to update or modify these Terms and Conditions at any time. When we make changes, we will update the "Last updated" date at the top of this page. Your continued use of the website following the posting of any changes constitutes your acceptance of the revised terms. We encourage you to review these Terms and Conditions periodically.
18. Contact Us
If you have any questions, concerns, or comments regarding these Terms and Conditions, please do not hesitate to reach out to us:
- Email: support@scoopmachines.com
- WhatsApp: +1 667-521-4684
- Mailing address: 1500 W Riffle St, Wasilla, AK 99654, United States